Thinking the client was unhappy, Janet quickly sent a message. "I'll finish the design. I promise. I've brought my laptop to the hospital. You don't have to give me an extra day. I'll finish it today, I promise."

Rich Party A replied, "I don't need it for the time being. Don't worry. You'll still get the payment."

Janet clapped her hands excitedly as her heart swelled with gratitude. She quickly typed, "I'm grateful and moved. You're the best client in the world!"